
Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Our A387 gr 5 pressure vessel steel sheet, A572Gr50 plates are produced with thickness up to 100mm. A572Gr50 low-alloy high-strength structural steel plate is widely used in engineering structures, such as construction steel structures, construction machinery, mine mountain machinery, trucks, bridges, pressure vessels. This kind of steel is especially used for those that require good weldability and toughness Construction and construction machinery parts.
"Efficiency is benefit, time is money", the company is equipped with a high standard logistics team. After the products pass the factory inspection, they will coordinate the shipment as soon as possible according to customer requirements and schedules to hand over the booked steel materials to customers at the first time, to ensure no delay of customer's project progress, to strive for more project preparation time for customers.
In December, 2018, our Vietnam customer purchased 352 tons SA387Gr12Cl2 and SA387Gr11Cl2 A387 gr 5 pressure vessel steel sheet steel plates for their tank fabrication project. The customer need those cargo urgently, and we keep many stock in warehouse , it only takes about 3days we collect total cargo for shipping to customer. The customer are very appreciate our quality and service. They A387 gr 5 pressure vessel steel sheet become our regular customer and repeat order to us every month.
We have a professional production team and high-quality production equipment, and we also have a great A387 gr 5 pressure vessel steel sheet advantage in price, with its own factory, large-scale production to reduce the price. Strictly control each production line to ensure the A387 gr 5 pressure vessel steel sheet production of high-quality steel plates, steel pipes and other products that meet customer requirements.
We should help solve the customer's problems in time, not just verbally, without solving the problems or shirking the responsibility. Improving after-sales efficiency can make customers feel respect. We should take their problems seriously and show sincerity. It can also give customers a good impression and reduce the negative impact.
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