20Cr grade steel mold steel Hongkong

Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;

45MnB characteristics and applications: alloy structural steel has good hardenability, the critical hardenable diameter in oil reaches 17 ~ 31mm. The machinability of steel 20Cr grade steel is good, the forging and heat treatment process performance is also good, the tendency of grain growth, oxidation, decarburization and heat treatment deformation is also small when heated. 45MnB steel is mainly used for gears on machine tools, spindles of drilling machines, turning shafts and cams of tractors.

The company has huge steel 20Cr grade steel products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.

With the fast development in Myanmar, Myanmar navy build frigate every year. We Cooperate with Myanmar Navy from 2015. They purchased 412 ton LR AH36 steel plate from us as trial order in 2015. After receiving the 20Cr grade steel goods, they speak highly of the quality and our service. After that they purchase the shipbuilding steel plate from us regularly. In May,2018, the Myanmar navy’s local representative visit our office and production line, and sign another contract 2025 ton steel order in our office.

For ASTM A573 Grade 70/A573 Gr.70 carbon manganese silicon steel plates, our company would issue the original mill test certificate 20Cr grade steel EN 10204 3.1 for clients when arrange delivery, so that clients can trace the A573 Gr.70 plates origin easily.

The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.